Calculating Risks and Crisis Management with Greg Shoemaker – Episode 29

Greg Shoemaker

“I think the lesson is…that there is always a personal and a human side to business.”

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Episode Summary

Greg Shoemaker is the Global Head of Supply Chain Central and Direct Procurement Services at HP. He is responsible for $23B annual spend. In this engaging interview, I speak with Greg about the responsibilities of his position and key lessons he has learned. We get insight into his decision making skills, and understand how he’s been able to cope with crisis events.

In this conversation you will learn how Greg got his start and what he’s doing to keep HP successful.

Essential Learning Points:

  • [00:03] – What does Greg enjoy the most in his role as Procurement Manager
  • [03:35] – What were the early focus areas that put his team on the path to success?
  • [05:00] – Greg shares key lessons learned while operating in a VUCA (Volatile, Uncertain, Complex, Ambiguous) environment
  • [06:40] – Greg comments on importance of understanding your markets well
  • [08:15] – Insight into where a decision allowed Greg to take a important position in the market.
  • [10:00] – What is Greg’s philosophy  when it comes to sustaining relationships?
  • [13:20] – Examples of crisis which tested Greg and his organization, and how he responded.
  • [18:15] – What enables Greg to adapt and stay agile?
  • [19:45] – A memorable negotiation story
  • [22:00] – What else goes into the right kind of risk-taking in business?
  • [25:00] – What’s Greg’s scariest personal adventure?
  • [27:00] – How much of this was a planned journey vs. a surprise?
  • [28:30] – What advice would he give his 25-year old self?
  • [30:10] – What are the 2 most important elements Greg derived from working with Aviv?
  • [32:00] – Advice from a mentor which Greg has carried throughout life
  • [34:30] – Where will Greg be in 10 years?

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