Bringing Empathy & Self-Awareness to the Forefront of the Workplace with Sophie Wade
“I define empathy as the ability to put yourself in somebody else’s shoes and to understand and connect with what they are feeling - to feel what they’re feeling. You first have to understand the world as they see it through their eyes.”
Good listeners listen to what people say, and great listeners notice what people donâ€™t say. When you know the neuroscience of listening, you realize that people can think up to nine times faster than they can speak. So the first thing they say is probably between ten and fourteen percent of what they are thinking.
Changing the Mindset with Glenn Mattson – Episode 47
â€œWhen you want to help people change, youâ€™ve got to uncover their motivations, their drivers, then uncover the situation/impact, and figure out if itâ€™s big enough, strong enough that theyâ€™re willing to change who they are to change the outcome.â€
Building an Equitable Future with Mark Horoszowski
â€œFrom the human behavior side, I think my stance - especially seeing the work that we do - is that the vast majority of humans are caring, supportive and want whatâ€™s best for themselves and others.â€