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Podcast Series:

Create New Futures

“In my mind, there’s nothing more powerful than a leader who truly believes in their team and in their ability to do something amazing - even beyond what they’re there to do on paper.”

“I define empathy as the ability to put yourself in somebody else’s shoes and to understand and connect with what they are feeling - to feel what they’re feeling. You first have to understand the world as they see it through their eyes.”

Good listeners listen to what people say, and great listeners notice what people donâ€™t say. When you know the neuroscience of listening, you realize that people can think up to nine times faster than they can speak. So the first thing they say is probably between ten and fourteen percent of what they are thinking.

â€œI tell everybody on the team, I expect you to fail at times. In fact, if youâ€™re not failing once in a while, youâ€™re not pushing yourself far enough.â€

â€œWhere purpose really takes hold is when itâ€™s part of a real belief system, a system of values, a real point of view, a world view where thereâ€™s a real vision for how the world should be.â€

Trust, at its core, is built when you make and keep good promises. And we describe the ability to make good promises as having high humanity and transparency. And the ability to keep those promises we define as capability and reliability. Those are the four factors of trust.

â€œThereâ€™s a time to lead from the front, and a time to lead from behind, and a time to lead by the side. And, I found that was a bit of a different model for me. I wanted to always lead from the front.â€

â€œOur stories can lift us up or they can hold us down. We are responsible for that. We live in a story, and that means we can change it.â€

â€œWhen we have that humble confidence, it opens up all sorts of possibilities within our team, because it gives us the opportunity where we can tap into the expertise of those around us and get their input so that we can figure out the answers to the challenges that we face.â€

"People mostly have the answer within them. The job of the leader is to help them find these answers."

"In order to get to the best solution, people have to challenge you."

â€œBe yourself and enjoy what youâ€™re doing because life is too short.â€

"We've always gone to the wilderness and sought perspective in the less familiar places."

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