“I define empathy as the ability to put yourself in somebody else’s shoes and to understand and connect with what they are feeling - to feel what they’re feeling. You first have to understand the world as they see it through their eyes.”

Good listeners listen to what people say, and great listeners notice what people don’t say. When you know the neuroscience of listening, you realize that people can think up to nine times faster than they can speak. So the first thing they say is probably between ten and fourteen percent of what they are thinking.

“Most business leaders are undervaluing the intangibles of their business.”

"Momentum is not merely tactical. It is strategic because it builds its own dynamic propulsion."

“Finding the courage to speak up and challenge publicly in an environment of executives far above me - people who I wanted to be like - without having that title was really challenging for me. The moment I did was the moment my career trajectory completely changed.”

“When we have that humble confidence, it opens up all sorts of possibilities within our team, because it gives us the opportunity where we can tap into the expertise of those around us and get their input so that we can figure out the answers to the challenges that we face.”

“Be aware and be intentional. These are the two most important things”

“People who have some sense of connectedness to something bigger than themselves are grateful.”

"We've always gone to the wilderness and sought perspective in the less familiar places."

“I found that what’s most important in life is connection and how we connect with life, because, after all, life isn’t about us; we’re about life.”

“What I realized, which is so powerful, is that people burn so much stress all day long on these micro decisions. And by picking a high-level powerful goal, they can use that as a navigating light as to all of these little micro decisions they make all day long.”

“You win or you learn and if you’re always winning you’re not really learning.”