“I define empathy as the ability to put yourself in somebody else’s shoes and to understand and connect with what they are feeling - to feel what they’re feeling. You first have to understand the world as they see it through their eyes.”

Good listeners listen to what people say, and great listeners notice what people don’t say. When you know the neuroscience of listening, you realize that people can think up to nine times faster than they can speak. So the first thing they say is probably between ten and fourteen percent of what they are thinking.

“People who have some sense of connectedness to something bigger than themselves are grateful.”

“The emotionally healthy person lives in the now. So, we don’t have to wait until some other time. We don’t have to wait until we’re retired. We don’t have to wait until something else happens. We don’t have to live a life of contingency.”

“I would really hate it if I wasn’t a possibilities thinker.”

"We've always gone to the wilderness and sought perspective in the less familiar places."

"Learning to understand your team members deeply is a game-changer."

“Really going into purpose work, that takes courage. Leadership is courageous. Leadership – real leadership, authentic, purpose-focused leadership – is not for wimps. It takes courage. You will have to stand up. You will have to face the dragon.”

“I think of OKRs as a way to stand with one foot on the side of the river in strategy and another foot on the side of the river in daily activities.”

“Where there is curiosity, the adult in the child and the child in the adult are awaken. This is how innovation happens.”

“The best idea in the world will die without the storytelling that brings it to life.”

“The future pulls us out of the past, and pulls toward the dream, and what’s possible.”