“I define empathy as the ability to put yourself in somebody else’s shoes and to understand and connect with what they are feeling - to feel what they’re feeling. You first have to understand the world as they see it through their eyes.”

Good listeners listen to what people say, and great listeners notice what people don’t say. When you know the neuroscience of listening, you realize that people can think up to nine times faster than they can speak. So the first thing they say is probably between ten and fourteen percent of what they are thinking.

“People who have some sense of connectedness to something bigger than themselves are grateful.”

“Executive presence is demonstrated in the qualities of a leader that engage, align, inspire, and move people to act.”

“Creating new futures begins with creating a new conversation.”

“Where there is curiosity, the adult in the child and the child in the adult are awaken. This is how innovation happens.”

"The more open and calm we are, free of a personal agenda, the more effective we become with the client."

“I think of OKRs as a way to stand with one foot on the side of the river in strategy and another foot on the side of the river in daily activities.”

"Where purpose really takes hold is when it's part of a real belief system, a system of values, a real point of view, a world view where there's a real vision for how the world should be."

“If you can, and I think you probably can, see yourself as part of something bigger than yourself.”

"In order to get to the best solution, people have to challenge you."

“The reality is, we are all interconnected and there’s a broader perspective that a lot of people don’t have on how my actions and the actions of our community then affect the actions of our state, which affect the actions of our country.”