To Lead is to Transform
The top lesson I propose you take forward into 2012 is to be surprised by nothing. Always expect the best and believe in possibilities, but be prepared for any eventuality, wild card and setback. Anything and everything you assume is stable and safe may not be. Look at the world with new eyes. In the next five years there will be very few institutions and structures, if any, that will be left unchanged. Read more about my top 5 for 2012 here.